To add a child, from Parent Wallet Home Screen:
1. Tap on the "Add Child" button
2. Enter your child details as required
3. Confirm the details and your child will now appear under your "My Family" list on the home screen.
Select a cashless service to link to your child's account:
A) Vircle School Card
1. Select "Connect to my child's school"
2. Select either “School Provided QR Code” or “School Provided E-Invite Code”.
3. If you selected “School Provided QR Code”, your phone will automatically open up the camera app to scan the provided QR Code.
4. If you selected “School Provided E-Invite Code”, enter the invite code into the text box shown.
Note: Each child or supplementary user must be provided with a unique Vircle QR code by the school, either through an invitation brochure or Vircle card.
B) Vircle Visa Card
1. Select "Apply for a Visa Prepaid Card"
2. Tap on “Select Card & Subscription Type”.
3. Fill in your child’s preferred cardholder name (max. 16 characters)
4. Select the payment plan (monthly or annual)
5. Fill in your shipping address.
6. Tap on confirm. Your card fee will be deducted from your wallet and you will be issued a virtual card on the spot as we work on a physical card to be shipped to you.
Moving schools do not require your child to switch her existing cashless school card to a new or different card. It is a simple process to unlink and relink her card to a new school.
Before you start to unlink your cashless school card, make sure you have cleared all existing allowances given to your child.
Unlink your cashless school card
Tap on your child’s profile page.
Tap on the settings icon.
Click on “Manage Cards”.
The page will display your existing cashless school card. Click on “Unlink”.
Your cashless school card has now been unlinked.
Link your cashless school card to the new school
Tap on your child’s profile page.
Now, you will have the ability to connect to a school. Click on “Connect to my child’s school”.
Select either “School Provided QR Code” or “School Provided E-Invite Code”.
If you select “School Provided QR Code”, your phone will automatically open the camera app to scan the provided QR Code.
If you selected “School Provided E-Invite Code”, enter the invite code into the text box shown.
That’s it! Your child’s cashless school card has been successfully linked to the new school.