Question 1

How do I set up an allowance for my child?

Accepted Answer

From the Allowance tile on your child's profile page, parents can set allowances to pay out daily or any day of their choosing. You can also allocate allowances to transfer to “Spend Anywhere”, or “Spend at Specific Store”. Here’s how to get set up:

1. Navigate to your child's profile page and tap on the "Transfer Money" tile.
2. From here, you can choose between “Spend Anywhere” or “Spend at Specific Store”.

In Spend Anywhere, you have 2 types of cash allowance for your child;

Spend Anytime – This cash is valid until it is fully utilized or reaches the expiry date (if any).
 
1. Enter the Allowance Amount Select “No Expiry” or “Set Expiry” if you wish for the allowance to have an expiry date.
2. Click on “Create Allowance” to complete the process.
 
Daily Limit – Recurring daily allowance with daily spending limit on selected days.
 
1. Enter the Allowance Amount to be deposited into your child’s account on a daily basis.
2. Select the desired dates to have spending limits.
3. Click on “Create Allowance” to complete the process.

Question 2

How can my child spend money from the Vircle account in school?

Accepted Answer

To spend money, your child must use the Vircle School Card or Vircle Visa Card.

Your child's spending account is funded by the cash allowance provided by the parents through the Vircle app. To spend the available balance on the Spending Account, your child will only need to tap their Vircle Card upon purchase.

Question 3

What is Spend Anywhere and Spend at a Specific Store. How do they work?

Accepted Answer

Spend Anywhere – this features allows your child to spend his/her balances at any store they wish.

*However, do note that if your child is using the Vircle School Card, this is feature will be limited to school stores.

Spend at a Specific Store – is an allowance which your child can spend at stores you specifically allow. If your child tries to purchase from a store not included in this category, the payment will be denied. Thus, this feature allows parents complete control over where their child's allowances can be spent at!

Question 4

How do I access my child's spending history?

Accepted Answer

We have made it super easy to check your child's spending history.

1. Navigate to your child's profile page.  
2. Click on the Spend History.  
3. You then have the ability to filter by the last 7 days, 30 days, 60 days, or 90 days as well as type of transactions such as Payments, Refund or Cancelled.

Take note: If a purchase happens in-app by the parent (such as for meal or e-store purchases), such purchases will not appear under your child's spending history but will appear under the parent's spending history (Home -> History)

V I R C L E

Help / Spending & Allowance

Spending & Allowance

How do I set up an allowance for my child?

How can my child spend money from the Vircle account in school?

What is Spend Anywhere and Spend at a Specific Store. How do they work?

How do I access my child's spending history?