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欢迎来到 Vircle @ 学校
亲爱的家长们，欢迎来到Vircle。
此用户指南网站引导家长如何注册 Vircle 账户以让您的孩子实现在学校无现金支付。
VISA产品披露
快来了
Congratulations! Activate your child's Vircle VISA prepaid card now!
First thing you need to do is activate your child's Vircle VISA card. Here's how to do it:
1. Login to your Vircle app.
2. Tap on your child's profile page.
3. Tap on “Manage Card”.
4. Select “VISA Card”.
5. Select “Activate Card”.
6. Scan card or enter card details.
7. Create ATM and Spending PIN.
Please note:
To activate contactless payments, make sure the first purchase is using Chip & PIN. Remember to give your child allowance before making the purchase.
Give Allowance Instantly
Manage allowances for all your children from a single app with full parental oversight.
Simply click on your child profile and select Transfer Money.
Your child can start spending instantly!
What if my child loses his/her Vircle VISA card?
If your child has lost her card, do not panic. Follow these steps:
1. Freeze your card while you confirm that your card is lost.
2. If it is indeed lost, please proceed to “Manage Card” and tap on “Lost Card” in the app.
3. Your existing card will be permanently blocked.
4. Payment for card replacement will be deducted from your wallet.
5. Confirm the shipping address for your new card.
6. Once a card is permanently blocked, the process cannot be reversed. If you should find your lost card again, please destroy it.
客服支援
为了让我们能够有效地帮助您，我们首先要求您查看常见问题快速链接，看看您是否可以找到问题的答案。 如果您不能，请联系我们的支援团队：
客服：
请 Whatsapp +6011-1117 6000，服务时间是周一至周五（上午 9 点至下午 5 点）
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电邮支援： support@vircle.com
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