Once you have successfully downloaded the Vircle application and powered it on, you will be prompted either to LOGIN or to SIGN UP. If you have already registered before, proceed to LOGIN, else click on SIGN UP.
You will be prompted to enter the following:
Name:
Email Address:
Phone number:
Password:
Password confirmation
Password must be a minimum of 8 characters, at least 1 small, 1 capital alphabet and numbers.
Once your basic LOGIN account has been registered, you will be required to access our terms of use, followed by the eWallet activation screen.
The Basic eWallet Registration is Mandatory for all Parents. Please note that it's an offense to give false information here as the Wallet registration is governed by the Financial Services Act 2013. Please register ONLY with Parent details here
Once you activate your Parent eWallet, you will be prompted to setup a 6 Digit User Pin. This PIN is like any other eWallet pin and is used extensive when giving allowance, purchasing and all other services which require secure access.
Congratulations, you are now a Vircle user and will be taken directly to your Parent home dashboard.
The 6 digit Transaction user PIN is used for all transactions a parent does on the Vircle wallet. Please use a number you can remember.
If you login on another device, you will be prompted to create a new 6 digit PIN.
If you have forgotten your 6 Digit User Pin, you may reset this from the following steps:
1 - From your HOME screen, tap on Settings
2 - Navigate all the way down to "Change User Pin"
3 - It will prompt you to enter your User Pin, tap on "Forgot user Pin?".
4 - You will be prompted to reset this PIN through an SMS OTP verification. Complete this process and your pin has been reset.